This is Part 4 of a five part series discussing the importance of the work environment. Now it is time to discuss how to effectively manage personnel that are considered introverts.
In part 3 we discussed how each person has their own natural ebb and flow of energy throughout the day and how this impacts our productivity. This is called Circadian Rhythms. Besides this aspect of human individuality, often people are divided into two personality groups: Introverts and Extroverts. To assist you in determining which personality you are, there is a quick quiz at http://www.lifehack.org/articles/communication/like-introvert-extrovert-ambivert.html.
Often people assume that introverts are shy. This is incorrect! Shyness is the fear of people due to insecurity or social anxiety. An introvert is drained by social interaction. Introverts generally prefer to work in quiet spaces with no interruptions so they can focus deeply and after group meetings or interactions require time to recharge.
It can be an asset to have an introvert as a manager. An introvert manager can effectively manage both introverts and extroverts. This type of manager will more carefully consider other points of view and tend to listen more than they talk. An extrovert manager may have more problems with introvert personnel. The less assertive introvert employee may seem uninvolved and unmotivated to the extrovert manager.
How can a manager maximize the unique abilities of an introvert? There are several ways:
- If an introvert is assigned to a conference or networking event, be aware that the person may leave earlier than other participants. After the social interaction allow some time for the introvert to recharge.
- Utilize one-on-one meetings with the introvert so that the individual feels comfortable to discuss ideas and concerns.
- Introverts like to stay in their comfort zones. Supports and encourage exploration outside their comfort zone.
- In order to reduce the dominance of extroverts in meetings, structure the agenda and reading of notes to occur at the beginning of the meeting and assign all participants to read. Introverts need time formulate thoughts and ideas. If they do not express themselves during the meeting, discuss it with them after the meeting.
The majority of work spaces is designed for extroverts even though one-third to one-half of the work force is introverts. It is difficult for an introvert to be comfortable in a work environment that is open and comprised of cubicles. For these individuals consider the use of earphones, providing physical walls, and allowing them the freedom to take a walk or break when they feel overwhelmed.
