There was an article awhile back about the response that Gap, Inc. President and CEO, Jeff Kirwan, sent to a 5-year old customer. The youngster wrote a letter to Gap asking the retailer for more variety in girls’ clothes, “…not just pink and princesses….”. Mr. Kirwan responded and The Washington Post published a copy of… Read more »

Thanksgiving is the time of year when our thoughts turn to gratitude. We “give thanks” for all we have. Some families and friends have an annual ritual of sharing with each other what they are most grateful for. You could argue, however, that feeling grateful is important to us throughout the year, not just in… Read more »

Last week we shared some tips for writing better email, so that it’s easier for your recipients to answer you, and more likely that they will. Here are 4 more tips to try: 1-Make it mobile-friendly. Consider the device your recipient may be using to read your email. Instead of sending a lengthy, multi-paragraph note,… Read more »

Email is only one of the ways we communicate today, but it’s an important one. It’s the method most often used when we are looking for, or providing, information. And knowing how to write a clear and thoughtful email, and one that will get answered, is essential when networking. The following tips will help you…. Read more »

As the days get shorter and the sun sets earlier, it starts to feel like we’re spending more time in the dark. Daylight Savings Time ends soon (set your clocks back on Nov. 5) and it’s a good time to bring some light and warmth to our work space. Brighten things up with these 5… Read more »

Over the years, as you’ve gained experience in work and in life, it’s common to pick up some bad habits. These aren’t huge and life-altering behaviors; just little details that could sabotage your next job change or promotion. All it takes to change them is a bit of awareness. Take a look at the suggestions… Read more »

After you’ve been in the job market for a while, it’s not unusual to think about what it would be like to work in a different job, or at a different place, or even in a different career. After you’ve had some experience under your belt, you might be restless and looking for more of… Read more »

Want to build a solid network or improve your networking skills? Then, get a conversation going. Most people think networking means knowing people who can help them in their careers. They work a networking event like it’s an elevator pitch; introduce yourself to someone, tell them what you do, hand them a card, and listen… Read more »

Last week, we shared 5 tips for improving your ability to talk about yourself and your accomplishments. If you’d like additional practice, use the following questions as prompts to get you started. They were developed by Peggy Klaus, author of “Brag! The art of tooting your own horn without blowing it”. What would you and… Read more »

It’s a typical question asked millions of times at parties, reunions and interviews. “Tell me a little about yourself. What do you do?” For many of us, it’s hard to talk about ourselves with pride. It feels like we’re bragging. But being able to honestly assess and explain your work and accomplishments is a useful,… Read more »